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Datenschutz- und Cookie-Erklärung Truckjunkie

When visiting this website or further contact with us it is possible that personal data from you may be processed. For example if you buy a product or create an account.

We, Junkie Company BV, are responsible for the careful handling of your personal data. In doing so, we naturally adhere to the requirements of privacy legislation.

One of the requirements is that we must properly inform you about how we handle your data. We do this through this privacy and cookie statement. In this privacy and cookie statement we explain, among other things:

- which personal data we process about you and why we need this data;
- on which "legal basis" we process this data;
-  how long we process the data;

- whether your details are passed on to other parties;
- what rights you all have.

If you have any questions, you can always contact us. The contact details are included on the contact page of our website.

When and why is personal data processed?
• If you buy a product
When you buy a product from us, you will be sharing certain personal data with us. Some information must always be filled in, such as name, e-mail address, home address and other contact information. If you are logged into your account (see below), the account details are filled in automatically. Other data can be entered voluntarily, such as in the open comments field.
We use the data you provide when purchasing products to deliver the product to you, to keep you informed of the order status via e-mail and to be able to further execute the agreement, for example, in the event that you have questions about a product or wish to invoke the (statutory) guarantee.
At the time of purchase, your hashed data from our website is transmitted to Google. This is done with a function developed by Google that safeguards your privacy. For this purpose they use a secure algorithm for one-way hashing (the so-called SHA256). We have given Google Ads permission to use this method of measuring conversions. This gives us more insight into the results of our marketing efforts while respecting your privacy.
We also use our customers' purchase history and purchasing behaviour for analysis purposes so that we can make more attractive offers. We have a legitimate interest in this.
We keep the data provided up to three (3) years after purchase, so that we can always serve you well if you have questions about a previously purchased product. Sometimes we keep this data longer, for example if you have a customer account and this has not been deleted (see below). Some data, such as invoices, we must always keep for longer on the basis of a legal obligation (for the tax authorities).
The basis of the above data processing is: the performance of the contract / a legal obligation / our legitimate interest.
• If you create an account
If you register as a new customer for an account, you will share certain personal data with us at that time. This concerns user data such as username and self-chosen password and general data. Some general information must always be entered, such as name, address and contact information. The data entered by you is stored within your own account and you can always update it. You can also supplement your account with other details, such as VAT number and company name so that we can state this on the invoices. Furthermore, various information is shown and kept up to date within your account , such as order status, invoices and an overview of past orders. We will keep this information for as long as the account exists. In the event that the account has not been used for more than three (3) years, we will delete the account and the associated data. However, we will still have to store certain data, such as invoices, on the basis of a legal obligation (for the tax authorities) for longer. The basis of the above data processing are: the implementation of the agreement and / or legal obligation.
• Our digital newsletter
You can sign up for our digital newsletter on the website. Your e-mail address will only be added to the list of subscribers if you have given your permission. You can always withdraw this permission. Every newsletter contains a link with which you can easily unsubscribe. When you unsubscribe from the newsletter, your e-mail address is immediately removed from our mailing list. We do not use a separate list for people who have logged out. The basis for the above data processing is: your prior consent.
• Customer service and feedback
For questions you can contact our customer service via the means of communication mentioned on our contact page. You can also give us tips on how we can improve our services and website. To help you properly, we may ask you for additional information, such as your name and address and contact details. We only do this to the extent that we need this information to process your question or process your feedback. The basis of the above data processing is: the implementation of the agreement.
• Use of cookies
We use cookies and similar technologies on our website. Cookies are information files that can be automatically saved or read from the device (such as a PC, tablet or smartphone) of the website visitor or reader of the e-mail when visiting a website or opening an e-mail. We use cookies through our channels: - which are necessary to make the website work or to provide the requested functionalities (necessary and functional cookies); - to be able to analyze the use of our website and our services and to implement improvements based on this (analytical cookies); - to improve the online advertising offer outside our website and to focus on your use and / or visit of our website and interaction with our e-mails and to give us insight into our campaign performance (advertisement cookies). Necessary cookies . We do not need permission for strictly necessary cookies and functional cookies. Think, for example, of cookies that are strictly necessary to provide requested functionalities and services, such as cookies that make it possible to save your language preference. Analytical cookies  

. We do not request permission for analytical cookies if we have set this privacy in a friendly manner and only use these cookies for analytical purposes. Consider, for example, the privacy-friendly setting of the Google Analytics service. In that case, the data processing takes place on the basis of our legitimate interest in that specific data processing. Insofar as these cookies cannot be set in a privacy-friendly manner, we will always request permission for their use.
Advertising and other cookies . For all cookies that do not fall within the above two categories, we will request permission in advance. We will do this, for example, for cookies used for advertising and (re) targeting purposes. When these cookies are not used, then no cookie banner will be displayed.
Cookie table .
A cookie table is included at the bottom of this statement. It contains a summary of which cookies and similar technologies are used via our website and for which purposes this is done.

How long will the personal data be processed?
We will never process the personal data that we hold about you for longer than is necessary to achieve the purpose for which it was collected in the first instance. For example, we will delete your account and the data it contains when the service is terminated. Another example is that we will delete your name and e-mail address as soon as you unsubscribe from the newsletter. Sometimes we are required by law (tax retention obligation) to keep data longer, such as invoices that we have sent to you.

Which third parties process your data?
We use services from various suppliers. In the event that these parties process your personal data, they do so on behalf of us. They may therefore not use your personal data for their own purposes. We have established agreements with these parties in processing agreements. Categories of our suppliers are:
- Supplier of our web shop software, e-mail services and CRM system (CCV Shop); - Supplier of our accounting program ( Snelstart ). - Our cookie suppliers (such as Google for Google Analytics); In addition, there are third parties involved in the implementation of the agreement that process your personal data under your own responsibility. We will then only provide these parties with personal data that is necessary for the implementation of the agreement. We have also made agreements with these parties to ensure that they do not use this personal data for other purposes. This specifically concerns our shipping partner MyParcel (PostNL).

What rights do you have with regard to your data? For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can always contact us. In addition, you have (in most cases) the right to: - view which data we process and why; - have your details changed if they are no longer correct; - have outdated data removed; - to object to a certain use of your data; - to withdraw previously given permission; - request your data and get it transferred. If you believe that we are not handling your data properly or are not helping you properly, you can file a complaint with the national regulator. In the Netherlands that is the Dutch Data Protection Authority. An overview of all European supervisors can be found here .
Modification of this statement Because this statement may change over time, we recommend that you regularly consult this statement so that you are aware of these changes. If a change in our policy has significant consequences for the way in which we process already collected personal data, we will always inform you of this by e-mail.    
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